Find answers to the most common questions about Abhiaya Seva Mitra services, customer support, delivery facilities, Seva Mitra opportunities, pricing, and platform safety.
General Information
It is a unique social service and livelihood initiative under the Ardh Sainik Mall DDC Project designed to provide daily assistance and last-mile delivery support to citizens.
The mission is to build a trustworthy network of disciplined Seva Mitras who support community needs while creating dignified employment opportunities for youth and soldier families.
It reflects our commitment to providing both service and security to every citizen we assist through the Abhiaya platform.
For Customers
You can book household deliveries, grocery delivery, medicine support, hospital transport, school pick-up/drop, and family assistance services.
Services can be booked through the Abhiaya mobile application or through our dedicated helpline support system for elderly and offline users.
Yes, every Seva Mitra undergoes mandatory police verification, discipline training, and customer care orientation before being allowed to serve.
For Applicants (Seva Mitras)
The program is open to youth, women, and members of soldier families who are committed to serving society with discipline and professionalism.
Seva Mitras receive fixed payouts per delivery or service along with peak hour bonuses, loyalty rewards, and daily target incentives.
Yes, active Seva Mitras may receive lifetime pension bond facilities and planned insurance benefits through the Ardh Sainik Welfare Trust Network.
Service & Pricing
Customer delivery charges start from just ₹10 for household deliveries within 1 kilometer.
Yes, Night Duty services are available from 9 PM to 6 AM for safety-critical bookings and urgent support.
Abhiaya Express is a high-priority urgent delivery service designed to respond quickly, often within 30 minutes.
